Privacy Policy and Personal Data Treatment

ALMACEN DIESEL WORKS S.A.S., identified with NIT 901.804.604-8, domiciled in Medellín, Antioquia, is the Data Controller of the personal data collected directly for the development of its commercial, administrative, labor and technological activities.

Contact details:

• Address: CR 66 A A 34 32, Medellín, Antioquia
• Email: info@dieselworks.co
• Phone: 301 320 4060

Depending on your relationship with Diesel Works, your personal data may be processed to:

• Respond to requests, inquiries, quotes and requirements.
• Manage commercial and contractual relationships.
• Provide, administer and support contracted services.
• Manage billing, payments, accounts receivable and contractual obligations.
• Contact you through physical and digital channels.
• Manage suppliers, contractors, employees and selection processes.
• Handle complaints and data protection requests.
• Protect our systems, prevent fraud and manage security incidents.
• Comply with legal, accounting, tax, contractual and administrative obligations.
• Send commercial or advertising information when there is authorization or a legal basis.
• Improve our processes and services using information necessary for their operation.

We may process, as applicable, data such as name, identification document, position, company, phone, mobile, email, city, address, commercial and contractual information, billing and payment information, employment information, information contained in communications and requests, and technical data necessary to manage access and digital services.

We will not request sensitive data unless necessary and a legal basis allows its processing.

When required by law, we will request your prior, express and informed authorization for the processing of your personal data. Authorization may be obtained through physical or electronic forms, contracts, acceptance mechanisms, communications or other means that allow the consent to be evidenced when necessary.

In cases provided by law, processing may be carried out without authorization.

As a data subject, you have the right to:

• Know, update and rectify your personal data.
• Request information about the processing carried out.
• Request proof of authorization, when applicable.
• Submit inquiries and complaints.
• Request deletion of your data when legally appropriate.
• Revoke authorization when legally appropriate.
• Access your personal data free of charge under the terms established by law.
• File complaints with the Superintendency of Industry and Commerce, once the corresponding procedure before Diesel Works has been exhausted.

You may submit inquiries, complaints or requests for updating, rectification, deletion or revocation through:

• Email: info@dieselworks.co
• Physical address: CR 66 A A 34 32, Medellín, Antioquia
• Phone: 301 320 4060

The request must allow the data subject to be identified and clearly describe the petition. Inquiries and complaints will be addressed within the terms established by applicable Colombian law.

Diesel Works adopts reasonable technical, human and administrative measures to protect personal data against unauthorized access, use, loss, alteration or disclosure.

Access to data will be limited to persons and suppliers who need it to perform their functions or provide authorized services, subject to the corresponding confidentiality obligations.

To carry out its activities, Diesel Works may use technology vendors and Data Processors for services such as infrastructure, storage, communications, billing, integrations, support, security and artificial intelligence.

When appropriate, data may be processed or hosted outside Colombia, observing the mechanisms and requirements established by applicable law.

Personal data will be retained for the time necessary to fulfill the stated purposes, maintain contractual or commercial relationships, comply with legal obligations or address legal liabilities. When the purpose disappears and there is no obligation or legitimate reason to retain them, they may be deleted, anonymized or blocked in accordance with Diesel Works internal procedures.

This Privacy Policy is effective from its publication and will remain in force as long as Diesel Works processes personal data. Diesel Works may update it when applicable regulations, processes, technologies, channels or processing purposes change. Substantial modifications will be communicated through reasonable mechanisms.