Returns and Refunds Policy

At Diesel Works, we offer you the possibility to cancel your order within 30 days without the need to justify the reason.

The deadline for canceling an order is 30 days from the date you received the products or from the date a third party authorized by you, who is not the carrier, took possession of the delivered products.

To exercise your right of cancellation, you must clearly inform us of your decision. You can do so by sending us an email at info@dieselworks.co.

We will refund you within 30 days from the day we receive the returned products. We will use the same payment method you used for the purchase, and you will not incur any charges for such reimbursement.

Conditions for Returns:

To be eligible for a return, please ensure that:

• The products were purchased within the last 30 days.

• The products are in their original packaging.

Returns will not be accepted in the following cases:

• Products made to your specifications or clearly personalized.

• Products that, by their nature, are not suitable for return (e.g., products that deteriorate rapidly or have expired dates).

• Products that are not suitable for return for health or hygiene reasons and have been unsealed after delivery.

• Products that have been inseparably mixed with other items after delivery due to their nature.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our discretion.

Returning Goods:

You are responsible for the costs and risks of returning the goods. You should send the products to the following address:

[Diesel Works Address]

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of returned delivery.

Gifts:

If the products were marked as a gift when purchased and shipped directly to you, you’ll receive a credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the products weren’t marked as a gift when purchased, or if the original purchaser had them shipped to themselves to give to you later, we will issue the refund to the original purchaser.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us at info@dieselworks.co.